NIRIG offers comprehensive support services including preventive and corrective maintenance, equipment diagnostics, remote and onsite technical support, user training, and system upgrades.
You can reach out to us via email at helpdesk@nirig.co.ke or call our support line at +254 795 799 258.
Our SLAs provide priority response times, dedicated support engineers, scheduled maintenance visits, and technical performance reporting to ensure optimal service.
Yes, we provide comprehensive user training as part of our support services to ensure your team is well-equipped to use our solutions.
Our team conducts thorough diagnostics to identify issues, ensuring efficient resolutions and minimizing downtime for your operations.
You can explore our products and solutions in detail on our website under the respective sections for Business Automation, Banking Solutions, and more.